General Description:
The Assistant Store Leader (ASL) must have the ability to deliver exceptional customer service and lead the team to achieve the store goals in the absence of the Store Leader.
The Assistant Store Leader (ASL) must have the ability to deliver exceptional customer service and lead the team to achieve the store goals in the absence of the Store Leader.
- Store Profitability
- Model for Customer Service
- Training and Coaching
- Merchandise
- POS Operation
- Administration
- Store Maintenance
- Deposit Funds and Respond to Emergencies
Requirements:
- Living in Tobago (Trinidad natives with the willingness to relocate to Tobago are encouraged to apply as well)
- Demonstrated ability to work with people.
- Two (2) years college or two (2) years progressive supervisory experience.
- Ability to grasp Store processes and functions, and make business decisions based on sales and profitability goals.
- Ability to read price tag information, Customer checks, Customer identification, and similar written materials.
- Ability to complete basic math functions (addition, subtraction, multiplication and division) necessary to verify cash register balances and process refunds and returns.
- Ability to lift or move goods weighing up to 50 pounds a distance of several feet.
- Ability to observe and respond to signs of shoplifting or dangerous behavior.
- Ability to hear and understand Customer and Associate inquiries and oral instruction from supervisors and emergency announcements.
- Sufficient manual dexterity to operate all registers, backroom computer and security equipment, package Customer purchases, and restock shelves with new merchandise at an average rate of 75 to 100 units per hour.
- Ability to perform or learn basic computer skills.
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