Ad Sense

Tuesday, 21 June 2016

Telephone Operator

Job Description

Minimum Qualifications/Experience
  • Secondary school education to GCE O’level or CXC General proficiency level including English Language
  • A good speaking voice
  • Good command of the English Language

Specific Knowledge and Skills
  • Possess patience, tact and diplomacy in dealing with staff, clients, callers, visitors and public in general, and good interpersonal skills including stressful and unprecedented situations of first impression, in order to maintain an acceptable public relations image
  • Maintain a positive, cheerful and helpful manner as the first point of contact with visitors and callers
  • Have the appropriate speech skills and vocabulary necessary to converse with callers and employees
  • Demonstrate adequate conversational and reasoning skills to interact with and interpret messages accurately from caller to client.
  • Have a retentive memory. 


Salary Scale: $538,528.00 to $609,295 .00 p.a.

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