Receptionist Vacancy

As the first point of direct interaction (face-to-face) with clients, the incumbent is responsible for the professional, courteous and efficient management of all visitors with a view to enhance the service experience and maintain a positive organizational image.

Core Functions:

• Greets visitors and ascertains purpose of visit
• Provides general information where appropriate
• Maintains visitors’ log book
• Directs visitors to relevant section(s)
• Receives and records mail and other correspondence
• Maintains the ambiance of the Front Desk area
• Provides relief for the Telephone Operator
• Receives and dispatches messages in a timely manner

Knowledge, Skills and Abilities required:

• Excellent relations principles & practices
• Good mediation and conflicts resolution skills.
• Good assessment skills of the work and functions of the Bureau
• Good human relations and interpersonal skills.
• Good oral and written communication skills
• Excellent listening ability

Minimum Qualification and Experience:

• Five C.X.C / G.C.E subjects including English at the General Proficiency level
• Computer literacy in Microsoft Office
• Training in Customer Service
• One (1) year experience in a similar position

Please note that while we appreciate all applications, only shortlisted applicants will be contacted
Click here to apply